Letter From The Artist
To craft a memorial, I require a small portion (around two teaspoons) of your loved one's ashes. With a torch, I melt the glass colors you've selected into a molten state, carefully incorporating the ashes as I shape the design of your choice. After perfecting the piece, it's annealed in a kiln for a slow cool-down, making it strong and lasting. Any remaining ashes will be returned to you or, if you prefer, respectfully scattered in nature. Rest assured, I treat all ashes with profound care and reverence.
I dedicate myself fully to one memorial at a time, infusing it with genuine care and attention. I personally manage your loved one's ashes with the utmost respect, fully aware of the trust you're entrusting to me—it's something I hold sacred.
In our initial conversation, we'll explore your design ideas and how to make it a heartfelt homage to your loved one. You're welcome to share stories or photos; I'd be touched to learn more. I'll also guide you through the secure shipping steps, one by one.
I'm deeply grateful to have collaborated with people across Canada and around the world. Have questions? Reach out anytime at info@phoenixashmemorials.ca—I'll respond promptly. When you partner with my studio, you're connecting directly with me, your artist, Brandon Vukelic.
It would be an honor to assist in creating a unique and meaningful keepsake. I'm committed to making this experience compassionate and sincere.
Warm regards, Brandon Vukelic
Process
Purchase and Ash Information
Select and purchase your Phoenix Ash Memorial from our online store.
Put two teaspoons of the ash in doubled up sandwich bags or other sealed container. Clearly label with your name. Once I receive your order, I will email you with the address to send the ash too.
If you are sending more than one set of ash, label them clearly with the name of who’s ash it is.
Customization Form
Fill out the customization form when adding a memorial to your cart. This form includes questions about your design choices and contact information.
For multiple designs, contact information needs to be filled out only once. I will follow up with an email to discuss the secure shipping process.
Once I receive your order, I will contact you via email to go over the details of the order. I find phone consultations easier and more personal if you are open to this.
Confirmation and Creation
Once I receive the ashes, I will contact you to confirm their safe arrival and begin creating your piece.
Delivery time is 2-4 weeks from the date I receive both the ashes and payment.
Collecting Ashes
Opening an urn or box to retrieve your loved one's ashes can be an incredibly challenging task.
If you find this process too difficult, consider asking a friend, neighbor, or co-worker for help. Many people understand the significance of this task and are willing to assist. Alternatively, you can bring your urn or box to a local funeral home and request their assistance. Remember, you are surrounded by people who are ready to help; you just need to ask.
Ashes can vary in color from pure white to cream to various shades of grey, and they may include fine soft ash as well as larger pieces with occasional flecks of different colors.